Senior ServiceNow Platform Administrator

GovCIO is hiring a Senior ServiceNow Platform Administrator to support their USSS Network Operations and Security Center (NOSC) proposal. This role focuses on day-to-day administration, configuration, and maintenance of the ServiceNow environment, ensuring optimal performance and alignment with business needs. The position will serve as a key contact for platform support, upgrades, integrations, and user enablement and will be located in Washington, DC.

Requirements

• Administer, configure, and support the ServiceNow platform.
• Manage user accounts, roles, groups, and permissions.
• Develop and maintain custom workflows, business rules, UI policies, and catalog items.
• Monitor system performance and troubleshoot performance issues.
• Collaborate with developers, process owners, and stakeholders.
• Ensure data integrity and implement best practices for data management and governance.

Benefits

• Employee Assistance Program
• Corporate Discounts
• Learning & Development platform
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment