Senior ServiceNow Platform Administrator

GovCIO is seeking a Senior ServiceNow Platform Administrator to support the development and maintenance of their USSS Network Operations and Security Center (NOSC) proposal. This role focuses on day-to-day administration, configuration, and ongoing maintenance of the ServiceNow environment, ensuring optimal performance and user enablement. The position will serve as a platform support contact and contribute to the overall success of the organization.

Requirements

• Administer, configure, and support the ServiceNow platform.
• Perform regular system maintenance, patching, and upgrades.
• Manage user accounts, roles, and permissions.
• Develop and maintain custom workflows, business rules, and UI policies.
• Monitor system performance and troubleshoot issues.
• Collaborate with developers and stakeholders.
• Ensure data integrity and implement best practices for data management.
• Document platform configurations and support procedures.

Benefits

• Employee Assistance Program
• Corporate Discounts
• Learning & Development platform
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment