Southern Glazer’s Wine and Spirits, LLC

Senior ServiceNow Solution Analyst

Join Southern Glazer’s Wine and Spirits in Miramar, FL as a Senior ServiceNow Solution Analyst. Leverage your ServiceNow expertise (ITSM, HRSD) to lead projects and enhance solutions. Benefits include medical coverage, 401(k), and tuition assistance.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 13, 2025

We are seeking a highly skilled and experienced Senior ServiceNow Solution Analyst to join our team. The ideal candidate will be responsible for providing technical expertise, leading development projects, and ensuring the quality and efficiency of ServiceNow solutions within our organization.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven a minimum of 3 years’ experience across various ServiceNow modules (e.g., ITSM, HRSD, ITOM, IRM, SecOps) with in-depth knowledge of platform capabilities.
  • Strong proficiency in object-oriented programming concepts, data structures, and best practices for software design.
  • Holds an active ServiceNow Certified Systems Administrator (CSA) certification
  • Holds an active ITIL Foundations certification in v3 or later.
  • Experience with Agile methodologies.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively with cross-functional teams and stakeholders.

Benefits

  • Comprehensive medical and prescription drug coverage
  • Dental and vision plans
  • Tax-saving Flexible Spending Accounts
  • Disability coverage
  • Life insurance plans
  • A 401(k) plan
  • Tuition assistance
  • A wellness program
  • Parental leave
  • Vacation accrual
  • Paid sick leave

Requirements Summary

Minimum 3 years' experience in ServiceNow modules and related certifications