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Eye Care Partners Career Opportunities
Director, IT Operations
Join Eye Care Partners as Director of IT Operations in Ballwin, MO. Lead IT services, leverage ServiceNow for compliance, and mentor teams. Competitive salary & growth!
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Security Operations
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
September 12, 2025
EyeCare Partners is seeking a Director of IT Operations to lead and manage the company's IT infrastructure and services. This role involves overseeing day-to-day operations, including service desk, incident response, and infrastructure support. Leveraging ServiceNow to streamline workflows and enhance compliance is key to this position. The ideal candidate will have strong technical leadership and management skills, especially with a deep understanding of healthcare regulations.
Requirements
- Lead and mentor IT professionals.
- Oversee and manage day-to-day IT operations.
- Implement and enforce IT policies and procedures.
- Maintain disaster recovery and business continuity plans.
- Ensure IT compliance with HIPAA and HITRUST standards.
- Collaborate with clinical and administrative leaders.
Benefits
- Competitive salary
- Opportunities for professional development
Requirements Summary
Bachelor's degree in IT/CS. 10+ years of IT operations experience. Leadership skills with healthcare regulations knowledge. Strong problem-solving and communication abilities
