.svg)
SSC HR Solutions
Senior ServiceNow Technical Consultant
Join SSC HR Solutions in Cairo as a Senior ServiceNow Technical Consultant. Lead ServiceNow implementations, customize applications, and mentor developers. Requires 5+ years in ITSM, ITIL, and scripting.
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 28, 2025
This role focuses on leading the design, development, and implementation of ServiceNow solutions. The Senior ServiceNow Technical Consultant will customize and configure applications, integrate ServiceNow with third-party tools, mentor developers, troubleshoot issues, and collaborate with stakeholders to deliver high-quality technical solutions. This position requires expertise in ITSM, ITIL, and scripting.
Requirements
- Lead the design, development, and implementation of ServiceNow solutions.
- Customize and configure ServiceNow applications and workflows.
- Integrate ServiceNow with third-party tools.
- Mentor junior developers and conduct code reviews.
- Troubleshoot and resolve complex technical issues.
- Collaborate with stakeholders to gather requirements.
- Stay updated with ServiceNow features and industry best practices.
- Develop and maintain technical documentation.
Requirements Summary
Bachelor's degree in CS or IT. 5+ years of ServiceNow consulting experience. Hands-on ServiceNow module proficiency (ITSM, CSM, FSM, etc.)
