Senior Software Systems Engineer - Hyperscalers

Join the Cloud Advancement Team (CAT) at ServiceNow as a Senior Software Systems Engineer - Hyperscalers. Design, test, and validate new server SKUs, build tools and automation, and troubleshoot customer performance issues. The team works on enabling customers' transition to hyperscaler cloud environments.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
• Strong hands-on software engineering experience or infrastructure software development experience, with strong proficiency in Python, Go, or similar languages
• Working knowledge of hyperscaler (GCP, AWS, or Azure)
• Proficient in Linux system administration and debugging
• Experience with infrastructure automation tools (Puppet, Ansible)
• Solid scripting and automation skills with a developer mindset
• Familiarity with Git and code-based deployment workflows
• Ability to work in a fast-paced environment where priorities shift frequently
• Excellent problem-solving skills, curiosity, and ability to work without a predefined solution path

Benefits

• Base pay of $126,700 - $215,400
• Equity (when applicable)
• Variable/incentive compensation
• Benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs