ServiceNow

Senior Solution Architect-GTM

Join ServiceNow as a Senior Solution Architect in West Palm Beach, FL. Leverage 12+ years of experience and ServiceNow skills to drive innovative GTM solutions.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Incident Management
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 28, 2025

We are seeking a highly motivated and experienced Senior Solution Architect who has a blend of strategic leadership and deep technical expertise to design and drive the architecture for our next-generation GTM solutions. At ServiceNow, we're redefining IT with a focus on transformation, user experience, automation, and innovation.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 12+ years of experience across solution architecture, software development, and enterprise systems.
  • 5+ years of experience as a Solution Architect in Marketing, Sales, and Partner domains.
  • 5+ years of experience working with or implementing solutions on the ServiceNow platform.
  • Proven leadership experience in managing and developing architecture or technical teams.
  • Strong functional and technical knowledge in partner relationship management, lead management, opportunity management, quoting, contracting, and related processes.
  • Hands-on experience implementing complex sales motions and partner models.
  • Demonstrated ability to translate abstract business needs into well-structured system and process architectures.
  • Strong communication, stakeholder management, and influencing skills across all levels of the organization

Benefits

  • Opportunities to work on next-generation GTM solutions

Requirements Summary

12+ years of experience in solution architecture, software development, and enterprise systems. 5+ years as a Solution Architect in Marketing, Sales, and Partner domains. Proven leadership experience in managing and developing architecture or technical teams