DigiCert

Senior Solutions Engineer

Join DigiCert as a Senior Solutions Engineer in the U.S. Utilize ServiceNow skills to drive sales, deliver demos, and support cloud solutions. 7+ years required.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 24, 2025

As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders.

Requirements

  • 7+ years' experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software
  • General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles
  • Familiarity with cryptographic principles, digital certificates, and PKI concepts
  • Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes
  • Experience or familiarity with ServiceNow, GitHub, and REST API integrations
  • Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages
  • Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef)
  • Self-motivated with ability to self-direct in strategic alignment with sales counterparts
  • Technical, organized and analytical, with ability to eliminate sales obstacles through creative/innovative thinking
  • Passion for continuous learning and applying innovative solutions to complex challenges
  • Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus
  • Basic project management skills to accomplish role requirements
  • Strong communications, interpersonal and presentation skills, in both written and verbal formats
  • Fluency in English

Benefits

  • Competitive benefits package for all full-time employees
  • Equal Opportunity employer committed to diversity in its workforce

Requirements Summary

7+ years' experience in technical sales or related field, familiarity with IT and IS concepts, knowledge of cloud platforms and container technologies, and strong analytical and problem-solving skills