ServiceNow

Senior Staff AI Architect

Join ServiceNow in Chicago as a Senior Staff AI Architect. Lead AI/ML system design, leveraging ServiceNow skills. 12+ years in AI/ML required. Competitive pay & benefits.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 22, 2025

We're seeking a Senior Staff AI Architect to build our Connected AI Platform, designing and implementing scalable AI/ML systems that enhance personalization, intent recognition, semantic search, and conversational capabilities.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 12+ years of experience in AI/ML systems, machine learning architecture, or applied data science, including 3+ years in a senior technical leadership role.
  • A track record of delivering production-ready ML systems in areas such as search, NLP, personalization, recommendation, or classification.

Benefits

  • Base pay $168,900 - $295,600, plus equity (when applicable), variable/incentive compensation and benefits
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

12+ years of experience in AI/ML systems, 3+ years in a senior technical leadership role, track record of delivering production-ready ML systems