Senior Staff Demand Planning

ServiceNow is a global market leader in providing innovative AI-enhanced technology to over 8,100 customers. The company is seeking a Senior Staff Demand Planning professional to join their FinOps organization. The role will involve designing, implementing, and deploying AI/ML-driven capacity forecasting models for long-range demand and supply planning.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience.
• Programming: Python, Java; strong OOP and algorithmic skills.
• AI/ML: Time series modeling, regression, Bayesian forecasting, econometrics.
• Tools: TensorFlow, PyTorch, Spark, Hive-Hadoop, Big Data frameworks.
• Data Visualization: Python, Tableau, Excel, Lightdash, BI tools
• Experience in developing new products that utilize challenging high-performance algorithms.
• Expertise in coding efficient, object-oriented, modularized, and high-quality software.
• Expertise in core AI/ML techniques and algorithms.
• Understanding of unit testing, profiling, and code tuning.
• Additional Skills: ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization.
• Strong communication and cross-functional collaboration skills.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance