Senior Staff Demand Planning

ServiceNow is looking for a Senior Staff Demand Planning expert to join their FinOps organization. The role will involve designing, implementing, and deploying AI/ML-driven capacity forecasting models, collaborating with hardware, infrastructure, and cloud analytics teams, and tracking and reporting forecast variability.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience
• Technical expertise in programming (Python, Java), AI/ML (time series modeling, regression, Bayesian forecasting, econometrics), and data visualization (Python, Tableau, Excel, Lightdash, BI tools)
• Experience in developing new products that utilize challenging high-performance algorithms
• Expertise in coding efficient, object-oriented, modularized, and high-quality software
• Understanding of unit testing, profiling, and code tuning
• Additional skills in ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization

Benefits

• Health plans
• Flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs