Nagarro

Senior Staff Engineer, ServiceNow

Join Nagarro as a Senior Staff Engineer, ServiceNow. Lead integrations, mentor teams, and leverage ITAM, ITSM, and ITOM skills. 10+ years required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
April 30, 2025

We're Nagarro, a Digital Product Engineering company, and we're looking for a Senior Staff Engineer, ServiceNow to join our team. As a Senior Staff Engineer, you will be responsible for leading and mentoring team members, analyzing client needs, and implementing complex integrations between ServiceNow and external systems.

Requirements

  • Total experience 10+ years.
  • Strong working experience in ServiceNow development and implementation.
  • Proven expertise in ServiceNow ITAM, HAM, SAM, and ITSM modules.
  • Experience in implementing and managing complex integrations between ServiceNow and external systems.
  • Proficiency in ServiceNow scripting: Business Rules, Client Scripts, UI Policies, UI Actions, Jelly, and AngularJS.
  • Experience working in Agile/Scrum environments and managing multiple priorities in a fast-paced setting.
  • Experience with ServiceNow ITOM and/or CSM modules.
  • Strong understanding of ITIL processes and certifications (Foundation or Intermediate level preferred).
  • ServiceNow Certified System Administrator and additional module certifications.
  • Familiarity with ServiceNow Flow Designer and Integration Hub.
  • Excellent communication and interpersonal skills

Requirements Summary

10+ years of experience, strong ServiceNow development skills, and excellent communication skills