Senior Staff Outbound Product Manager - Insurance Vertical

ServiceNow is seeking a Senior Staff Outbound Product Manager - Insurance Vertical to lead go-to-market efforts, evangelism, and solution alignment for ServiceNow's Insurance products. The successful candidate will connect the voice of the market to the product strategy, develop enablement content, and drive adoption across carriers, brokers, and insuretech ecosystems.

Requirements

• 12+ years in Product Management, GTM, or equivalent leadership roles within or supporting the Insurance industry
• Deep knowledge of Insurance processes (claims, underwriting, servicing, distribution)
• Experience embedding AI into insurance workflows (e.g., claims triage, automated intake, fraud detection)
• Proven success with CRM/BPM solutions, especially with complex industry-specific data models
• Strong experience influencing and executing GTM strategy across cross-functional teams
• PaaS/SaaS experience, ideally with workflow or case management platforms
• Excellent written and verbal communication; ability to create compelling customer-facing content
• Collaborative team player with a strong executive presence

Benefits

• Base pay of $187,600 - $328,300
• Equity (when applicable)
• Variable/incentive compensation
• Benefits (including flexible spending accounts, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, and family leave programs)