Senior Staff Software Engineer - Fullstack

We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century.

Requirements

• Typically requires a minimum of 12 years of hands-on experience, or an advanced degree with 8 years of full stack development experience, delivering end-to-end enterprise-grade applications.
• Proficient in modern UI frameworks such as Angular or React, with strong JavaScript development skills.
• Proficient with Java or another object-oriented programming language.
• Exposure to or hands-on experience with GenAI solutions, including Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), or Agentic AI systems.
• Experience working across multiple technology stacks, including Cloud Platforms: Azure, AWS Messaging Systems: Kafka, Dell Boomi Monitoring Tools: Splunk, Catchpoint Web Infrastructure: API Gateways, CDNs
• Solid knowledge of data structures, algorithms, design patterns, and software performance tuning.
• Advanced experience with relational databases, including design, development, and optimization.
• Demonstrated ability to lead technical initiatives and collaborate across teams without formal authority.
• Excellent communication and interpersonal skills; able to translate complex concepts for various audiences.
• Hands-on experience with ServiceNow platform, including custom development within Service Portal and Next Experience UI is preferred.
• Strong organizational skills with the ability to manage and prioritize multiple complex initiatives.
• Passion for web technologies, reusable components, and building developer-friendly platforms.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Benefits

• health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• matching donations
• flexible time away plan
• family leave programs