Senior Staff Software Engineer / Architect - Observability & Data Platform - Federal

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers. The company is looking for a Senior Staff Software Engineer / Architect to join its engineering organization.

Requirements

• 10+ years of experience in software engineering
• Proficiency in Python, Java, or similar object-oriented languages
• Experience with modern front-end frameworks such as Angular, React, or Vue
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines
• Understanding software quality principles including reliability, observability, and production readiness
• Strong knowledge and/or experience with data modeling, tuning, and design across multiple database types
• A proven track record of delivering innovative platform capabilities or products
• Ability to thrive in dynamic, fast-paced environments where priorities evolve quickly
• Strong design and implementation experience, with deep knowledge of distributed systems, service architectures, and hyperscaler environments
• Experience with Unix shell and Kubernetes is a must
• Ability to troubleshoot complex systems and optimize performance across the stack
• Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development
• Collaborative and innovative work environment
• Access to cutting-edge technology and tools
• Opportunities for professional development and training