Senior Staff Software Quality Engineer

Senior Staff Software Quality Engineer at ServiceNow: leading the QE strategy and execution, AI-focused quality engineering, automation and CI/CD integration, system-level troubleshooting, and cross-team collaboration. 12+ years of experience in quality assurance or application development required.

Requirements

• 12+ years professional experience in quality assurance or application development
• 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience
• Advanced knowledge of QE work
• Experience leading quality efforts within a scrum team of 10+ QE engineers
• Ability to diagnose issues, come up with a strategy for relief, permanent fix and RCA and implement it
• Knowledge of Cloud Dev. Platforms, Web Dev, Frameworks, and service-oriented architecture
• Ability to implement best practices and coding standards on role specific requirements
• Fluency with scripting in JavaScript. Experience with Eclipse, Jenkin, Maven, and Git
• Experience with different testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect
• Expert working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
• Experience driving cross-team technical discussions with knowledge of SDLC concepts

Benefits

• Base pay of $162,600 - $284,600, plus equity (when applicable), variable/incentive compensation and benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs