Traveloka

Senior Syslog Server Analyst (Contract-based)

Senior Syslog Server Analyst at Traveloka (East Jakarta). Manage enterprise logs, troubleshoot systems, optimize performance. 5+ yrs exp, CS degree, SQL/Java/Python skills. ServiceNow/ITIL cert preferred.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 28, 2025

The Senior Syslog Server Analyst will manage, analyze, and optimize enterprise applications and Server Log to meet business needs. Key responsibilities include application support, troubleshooting, and system configuration.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum 5+ years of experience in application support, analysis, or implementation.
  • Strong knowledge of enterprise applications, databases, and system integrations, along with familiarity in common technologies such as SQL, Java, Python, or.NET.
  • Experience with cloud-based applications (AWS, Azure) is a plus.
  • Expertise in troubleshooting, debugging, and resolving application-related issues.
  • Experience in analysing business requirements, translate them into technical solutions, and optimize application performance.
  • Strong verbal and written communication skills with the ability to work with both technical and non-technical stakeholders.
  • Excellent troubleshooting and problem-solving skills, with the ability to identify root causes and implement solutions.
  • Having certification in ITIL, ServiceNow, or relevant certifications are a plus.

Requirements Summary

5+ years of experience in application support, analysis, or implementation and Bachelor’s degree in Computer Science, Information Technology, or related field