Senior Technical Consultant - Customer & Industry Workflow

ServiceNow is looking for a Senior Technical Consultant to configure ServiceNow Customer and Industry Workflow (CRM) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant will be responsible for designing and delivering ServiceNow CRM solutions, providing oversight and unit testing of code, and advising customers on how to take advantage of the ServiceNow Platform capabilities.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Minimum 8+ years experience as part of a professional services organization; or equivalent education/experience
• Industry domain expertise in 1 or more of: Telecommunications, Healthcare, Manufacturing, Government, Procurement, Banking/Financial Services, Field Services, etc.
• ServiceNow certifications in aligned workflow

Benefits

• Export control approval from government authorities for certain individuals.
• Accommodations for candidates with disabilities or other needs
• Equal Opportunity Employer: all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, etc.