Customer Success Executive

ServiceNow is seeking a Customer Success Executive to lead post-sales activities within its most valuable accounts, driving customer success, ensuring renewals, and maximizing the impact of ServiceNow. This role involves building strong relationships with C-level executives and collaborating with ServiceNow’s teams to deliver long-term value to customers. The role requires a strategic advisor with a strong track record of delivering scalable, repeatable success.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• Experience in running large-scale, strategic accounts and exceeding business objectives.
• Strong experience in building and leading high-performing Customer Success or Consulting teams.
• Strong experience building relationships with C-level business leaders.
• Excellent communication and collaboration skills.

Benefits

• Competitive Salary
• Comprehensive benefits package
• Opportunities for professional development