ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Washington, DC. Leverage your CSA certification and 3+ years of ITOM expertise to enhance customer workflows. Benefits include health plans and flexible time off.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
August 21, 2025

ServiceNow is seeking a Senior Technical Consultant to support customers by configuring their ITOM workflows. The role involves providing expert guidance on configuring and customizing ITOM products to accelerate customer success and drive business outcomes. This is a US citizen position for a public trust preference.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification
  • 3+ years of configuration/development experience for complex technologies
  • Demonstrated ability to influence and consult with ITOM stakeholders
  • Experience with Web Technologies and related systems
  • Strong interpersonal and customer-centric skills
  • US Citizenship

Benefits

  • Health Plans
  • 401(k) Plan
  • ESPP
  • Flexible Time Away
  • Family Leave Programs

Requirements Summary

CSA certification & 3+ years config experience. Experience with web technologies and strong ITOM consulting skills. Must be a US Citizen