ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Washington, DC. Leverage your CSA certification and ITAM expertise to enhance asset management workflows. Benefits include health plans and a 401(k) match.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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Integration Hub
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - Software Asset Management
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Certified System Administrator

Job description

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Posted on:
 
August 21, 2025

ServiceNow is seeking a Senior Technical Consultant to work with customers on ITAM Workflow. This role involves configuring hardware asset management and software asset management using ServiceNow best practices, driving customer business outcomes, and guiding customers through process improvements. The team focuses on accelerating and driving customer business outcomes and provides training to new employees.

Requirements

  • In order to be successful in this role, we need someone who has: A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications.
  • At least 5 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals.
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies.
  • Strong understanding with leading ITAM leading practices and related systems and tools such as CMDB, SAM and HAM.

Benefits

  • Health plans
  • 401(k) Plan with company match
  • Employee Assistance Program

Requirements Summary

CSA certification or equivalent. 5+ years config/dev experience with complex systems & SaaS technologies. Strong ITAM process knowledge