Senior Technical Consultant

ServiceNow is seeking a Senior Technical Consultant for ITAM Workflow to support customers by configuring hardware asset management and software asset management in ServiceNow's ITAM solution. The role involves advising customers on ITAM processes, leading workshops, and developing technical documentation. This is a functional and technical role focused on accelerating business outcomes through ServiceNow platform adoption and usage.

Requirements

• In order to be successful in this role, we need someone who has: A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications
• At least 5 years of configuration/development experience for complex, highly-capable, technologies, inclusive of integrations and portals
• Demonstrated ability to influence and consult in within ITAM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
• Strong understanding with leading ITAM leading practices and related systems and tools such as CMDB, SAM and HAM
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity, variable/incentive compensation, and benefits.

Benefits

• health plans
• flexible spending accounts
• 401(k) Plan with company match
• ESPP
• matching donations
• flexible time away plan
• family leave programs