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ServiceNow
Senior Technical Consultant (AI), Platform Products Expert Implementation Services
Senior Technical Consultant (AI) at ServiceNow, Austin, TX. Implement AI solutions using NowAssist, AI Agents, Workflow Data Fabric. Requires 5+ yrs experience, CIS/CAD cert, GenAI expertise, JavaScript skills. PTO, 401k, tuition reimbursement.
The Mothership
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Application Developer
Job description
Posted on:
October 2, 2025
ServiceNow is seeking a Senior Technical Consultant (AI) to implement AI solutions using best practices, develop solutions specific to user requirements, and troubleshoot errors. The role involves designing and implementing AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric, and delivering impactful AI solutions on the platform.
Requirements
- At least 5 years of configuration/development experience for complex, highly capable, solutions
- Maintain at least 1 ServiceNow mainline CIS certifications or ServiceNow Certified Application Developer (CAD) certification
- Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI
- Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent
- Strong Javascript skills with practical experience
- Analytical and problem-solving abilities
- Ability to perform tasks independently
- Good presentation and report-writing skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
At least 5 years of configuration/development experience, ServiceNow certifications, and strong understanding of AI Models and Deep Learning Models
