Senior Technical Consultant

ServiceNow is seeking a Senior Technical Consultant to support their Customer Outcomes team in providing ITAM product configurations for customers. The role involves guiding customers on the ServiceNow Platform, improving their ITAM processes, and providing training to other team members. It focuses on driving customer business outcomes by accelerating the implementation of ServiceNow solutions.

Requirements

• Current ServiceNow Certified System Administrator (CSA) certification
• Relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications
• 5+ years of configuration/development experience for complex, highly-capable, technologies
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) in ITAM
• Strong understanding with leading ITAM leading practices and related systems
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Benefits

• Health plans
• 401(k) Plan with company match
• ESPP
• matching donations
• Flexible time away plan and family leave programs