ServiceNow

Senior Technical Consultant (ITOM Expert)

Join ServiceNow as a Senior Technical Consultant (ITOM Expert) in North Dallas, TX. Leverage ITOM skills, implement solutions, and drive customer success.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Event Management
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management

Job description

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Posted on:
 
September 16, 2025

ServiceNow is seeking a Senior Technical Consultant (TC) to design and implement solutions leveraging best practices. The role involves defining business value, collaborating with customers, and ensuring consistent product implementation through adoption strategies. This position focuses on ServiceNow ITOM, with a desire to advance skills through training and certifications.

Requirements

  • 8+ years experience as part of a professional services organization; or equivalent education/experience
  • Industry domain expertise in ITOM ServiceNow modules (event management, discovery, CMDB, Service Graphs Connectors)
  • Creative with comfort running projects independently
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow

Requirements Summary

8+ yrs exp in ITOM ServiceNow. Core ITOM experience, strong analytical skills & collaboration skills. ServiceNow certifications required