Senior Technical Consultant, Platform - Federal TS/SCI/FSP Clearance

The Sr. Technical Consultant, Expert Services is a functional and technical expert who consults with customers and configures the ServiceNow Platform products to accelerate and drive customer business outcomes. The role involves creation and delivery of platform solutions, leading customer design workshops, and guiding customers in completing required documentation.

Requirements

• Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required
• 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• ServiceNow security experience including Vault, Edge Encryption and Data Privacy
• At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
• Experience with data management, database design, and database concepts
• Experience working with self-hosted installations of the ServiceNow platform
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD)
• Proven team player and team builder

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs