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ServiceNow
Senior Technical Support Engineer - Platform Tech
Join ServiceNow in Heredia as a Senior Technical Support Engineer. Leverage your 4+ years of support experience and multilingual skills to enhance customer satisfaction on the ServiceNow platform. Competitive salary and growth opportunities await!
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 30, 2025
ServiceNow is seeking a Senior Technical Support Engineer to provide technical support to customers and ensure timely and effective case resolution. The role involves resolving technical cases, understanding the ServiceNow platform, and providing excellent customer support experiences.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 4+ years customer facing technical support experience
- Proficiency in Portuguese, English, and Spanish is required, encompassing fluent abilities in reading, writing, and speaking
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and inclusive work environment
Requirements Summary
4+ years customer facing technical support experience, Proficiency in Portuguese, English, and Spanish is required, Experience in leveraging or critically thinking about how to integrate AI into work processes
