.svg)
ServiceNow
Senior Technical Support Engineer
Join ServiceNow in Orlando as a Senior Technical Support Engineer. Leverage your 4+ years of experience to resolve complex issues on the ServiceNow platform.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 31, 2025
The Senior Technical Support Engineer is responsible for resolving technical cases for customers, providing amazing customer support experiences, and understanding the ServiceNow platform and core functionalities.
Requirements
- 4+ years customer facing technical support experience
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Ability to troubleshoot difficult technical issues with ease and complexity
- Ability to read basic Java/JavaScript code
- Ability to explain solutions to complex technical problems
- Personal commitment to quality and customer service
Benefits
- No specific benefits mentioned
Requirements Summary
4+ years of customer facing technical support experience, AI experience, and ability to troubleshoot technical issues
