.svg)
ServiceNow
Senior Technical Support Engineer
Senior Technical Support Engineer at ServiceNow, Sydney. Support enterprise cloud platform with LDAP, SSO, web services, ETL, OAuth expertise. 5+ years required. Four-day week, visa sponsorship.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 13, 2025
ServiceNow is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.
Requirements
- Well-developed experience implementing, maintaining, or supporting three (or more) of the following:
- Strong knowledge on LDAP/Active Directory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder)
- Strong understanding of Email Infrastructure (e.g. Exchange, Office 365, Postfix)
- Advance knowledge on Web Services (consuming or providing) (SOAP, REST)
- Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
- Strong knowledge on OAuth and OIDC.
- Strong working knowledge on Network infrastructure
- JavaScript development skill for the purposes of writing and troubleshooting
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
5+ years providing customer facing technical support, strong interpersonal communication skills, and knowledge of ServiceNow platform
