Colliers

Senior Technical Support Officer

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 31, 2025

We are seeking a highly organized and experienced Senior Technical Support Officer to join our National IT team in Brisbane. This role focuses on providing excellent customer service to Queensland businesses, resolving IT issues, and building the IT brand. The position requires strong communication, organizational, and problem-solving skills.

Requirements

  • Tertiary qualifications in IT support
  • Minimum 5 years experience in IT support
  • Ability to organize and manage a busy workload
  • Strong customer/client focus
  • Excellent communication skills

Benefits

  • Competitive salary
  • Benefits package
  • Career-enhancing opportunities

Requirements Summary

3+ yrs IT support exp. Tertiary qualifications required. Strong organizational and communication skills