XP Inc.

Senior Technology Analyst | Automation, APIs and SAP Support

Join XP Inc. in São Paulo as a Senior Technology Analyst. Leverage ServiceNow for SAP HR support, automation, and API solutions. Benefits include health plans and parental leave.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
June 30, 2025

We are looking for a generalist professional with the ability to quickly learn, who will act in the support and maintenance of SAP demands related to the Human Resources area, with a focus on user support, identification of opportunities for automation and proposal of technological solutions.

Requirements

  • Experience with functional SAP support (preferably in modules related to the Human Resources area)
  • Basic knowledge of automation or process logic
  • Ability to navigate ticket and incident tools (e.g. ServiceNow, AzureDevops, Power automate)
  • Knowledge or experience with OutSystems (or strong interest in learning)
  • Creation and consumption of REST/SOAP APIs
  • Experience with Power Automate, RPA (UiPath, Automation Anywhere) or other low-code platforms
  • Basic knowledge of Artificial Intelligence applied to HR processes (e.g. bots, assistants, data classification, NLP)
  • Familiarity with HR processes (Recruitment, Onboarding, Movements, etc.)

Benefits

  • Health and Well-being: Health plan without copayment (including for dependents), Dental plan, Wellhub (Gympass), Zenklub, Life Insurance, iFood Benefits (VA and VR flexible)
  • Parental Leave: 6 months of maternity leave, 20 days of paternity leave
  • Nursery Allowance: Provided by the company
  • Financial Life: Exclusive Investment Funds, Investment Advice, XP Visa Infinite Card without annual fee, Credit (consigned, home equity, CCB Immobile, etc.)

Requirements Summary

Experience with SAP support, basic knowledge of automation and process logic, and ability to navigate ticket and incident tools