Senior Technology Consultant, CRM and Industry Workflows

ServiceNow is seeking a Senior Technology Consultant to provide prescriptive guidance to customers on enhancing their ServiceNow platform. The role involves educating customers about the platform, advising on configuration, and leading customer workshops. It focuses on accelerating customer business outcomes and driving growth for ServiceNow.

Requirements

• Experience integrating AI into work processes and automating workflows.
• 4+ years of configuration/development experience for complex, highly-capable technologies.
• Strong understanding of AI, Deep Learning, and Generative AI models.
• Strong understanding of Data Compliance (PII/PHI) standards.
• Experience creating solutions with multiple complex components.
• Strong interpersonal and communication skills.
• Team player and customer-centric approach.
• Ability to adapt to new technologies and processes.