Senior Technology Support Specialist

The Senior Technology Support Specialist will provide exceptional deskside and remote support to Brookfield users, focusing on the firm's Executive members. The role involves owning and following up on IT support requests, entering incidents into ServiceNow, and providing installation, configuration, maintenance, and troubleshooting support of computer hardware, software, and peripherals.

Requirements

• 7+ years of related experience, 2 years minimum supporting C-Suite Executives in a financial institution
• Bachelor’s degree in computer science, business computing, or a related field, or equivalent combination of education, certification, and experience
• Strong experience of video conferencing and collaboration tools, Microsoft Teams

Benefits

• Base salary
• Short-term incentive program (cash bonus)
• Positive work environment
• Diversity and inclusion
• Equal opportunity employer