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BNY
Senior Vice President, Infrastructure Services
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 8, 2025
BNY is seeking a Service Management Product Specialist to join their Technology Services Group. The role involves providing ServiceNow expertise in Incident, Problem, and Change management, driving Product Management for these controls, ensuring compliance, and improving processes. The position requires a focus on adherence to industry standards like ISO 27001 and SCO.
Requirements
- Bachelor's degree in computer science or related discipline
- 10-12 years of experience with application or infrastructure related experience
- 8+ years of experience with ITIL module within ServiceNow
- Experience working with internal and external audit teams
- Strong analytical and problem-solving skills
- Excellent communication skills
- Experience in regulated industries
Benefits
- Competitive compensation
- Wellbeing programs
- Flexible global resources and tools
- Paid time off
Requirements Summary
Bachelor’s degree or equivalent experience. 8+ years of ITIL module/ServiceNow experience. 10-12 years of application/infrastructure experience
