Serigor Inc.

This is a Contracted position for a Desktop Support Specialist to assist Client Services Operations in North Wilkesboro, NC. The specialist will help support Service Desk requests, hardware installations, and customer software support.

Requirements

• 7 years of experience in different types of computer hardware, software, peripherals and components, networking protocols and communications
• 7 years of experience in installing and imaging new computers and loading of appropriate software for customers
• 7 years of experience in installing local and network printers and other peripherals and configuration of same
• 7 years of experience in migrating data and user profiles
• 7 years of experience in documenting process and procedures related to technical field support activities
• 7 years of experience in using ServiceNow call tracking system

Benefits

• Positive customer relationships and mentor others to ensure client satisfaction and organizational success