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Serigor Inc.
Serigor Inc.
Join Serigor Inc. in Raleigh, NC as an Expert Specialist. Leverage 7+ years of IT support and ServiceNow expertise to enhance client services and resolve incidents.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 5, 2025
The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. The Specialist will be responsible for evaluating IT incident and problem service desk tickets, promoting positive customer relationships, and resolving incidents and problems with a sense of urgency.
Requirements
- 7 years of experience with different types of computer hardware, software, peripherals and components, networking protocols and communications
- 7 years of experience with installing and imaging new computers and loading of appropriate software for customers
- 7 years of experience with installing local and network printers and other peripherals and configuration of same
- 7 years of experience with migrating data and user profiles
- 7 years of experience with documenting process and procedures related to technical field support activities
- 7 years of experience with ServiceNow call tracking system
Requirements Summary
7+ years of experience in IT, technical support, and documentation
Apply now
Raleigh
|
North Carolina
United States
Senior
In-Person
Contract / Temporary
