CACI International Inc

Service Catalog Manager, Senior

Join CACI as a Senior Service Catalog Manager in Doral, FL. Leverage your ServiceNow expertise to align the Service Catalog with business goals. Requires ITIL v4 and 7+ years in Service Catalog Management. Comprehensive benefits included.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

The Senior Service Catalog Manager will ensure the Service Catalog aligns with business objectives and supports the organization's strategy. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES2) contract.

Requirements

  • US Citizen with active Secret security clearance
  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • ITIL v4 Foundation certification
  • 7+ years of experience in Service Catalog Management
  • Proficiency in ServiceNow platform, particularly in Service Catalog and Request Management modules
  • Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
  • Experience in process improvement, problem-solving, and change management

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

US Citizen, Bachelor’s degree in Information Technology, 7+ years of experience in Service Catalog Management, ITIL v4 Foundation certification