EY

Service Delivery Center - Technology Consulting - ServiceNow - Senior

EY seeks ServiceNow Senior Analyst in San Antonio for FSO/CSM implementations. 3+ years ServiceNow experience, Agile expertise required. Competitive pay, benefits, flexible PTO.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Customer Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 5, 2025

We are seeking a ServiceNow Senior Analyst to assist in project implementations and drive thought leadership through deep expertise in the ServiceNow platform. The role involves designing, developing, and maintaining solutions in a client-consulting environment, with a focus on areas such as Financial Services Operations (FSO), Customer Service Management (CSM), and Customer Portal.

Requirements

  • Minimum 3 years of demonstrated experience as a key technical resource leading the development of solutions in client environments.
  • 3+ years of ServiceNow implementation experience with CSM implementations in a client consulting environment is required.
  • 1+ years of ServiceNow implementation experience with FSO implementations in a client consulting environment is required.
  • Proficiency with Agile project management and delivery methodologies.
  • Demonstrated hands-on experience in technical consulting and client-facing roles required

Benefits

  • Competitive compensation package
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Paid time off options
  • Flexible vacation policy
  • Designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence

Requirements Summary

3+ years of ServiceNow implementation experience, Agile project management and delivery methodologies, technical consulting and client-facing roles