Service Delivery Manager - Global Support Specialist - Global Estimating Tool

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. This Service Delivery Manager - Global Support Specialist - Global Estimating Tool role involves providing functional and technical support for the Global Estimating Tool (EVA) and collaborating with various teams to ensure smooth operations and continuous improvement.

Requirements

• Degree in Estimating/Engineering and IT or a related field.
• At least 10 years of experience as an IT Application Manager or IT Service Delivery Manager.
• Familiarity with software deployment processes and system updates.
• Ability to handle multiple tasks efficiently and prioritize workload effectively.
• Experience in troubleshooting application performance issues and identifying root causes.
• Experience in coordinating with multiple teams (business, IT, security) to ensure seamless application support.
• Strong initiative to find ways to improve solutions, systems, and processes.
• Problem-solving, conflict-resolution and decision-making skills in a multi-team context.
• Proven ability to manage stakeholders and communicate effectively across multiple teams.
• Experience in project management, specifically with Agile methodologies.
• Language: Read / Write / Comprehend / Speak English.

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Diverse and talented team
• Learning opportunities at T.EN University
• Mid-Year Development Review for continuous growth and development