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Louis Dreyfus Company
Service Delivery Specialist (Infrastructures)
Join Louis Dreyfus Company in São Paulo as a Service Delivery Specialist. Leverage ServiceNow skills to enhance client relations and operational efficiency.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Reporting and Analytics
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 12, 2025
The company, LDC, is a global agricultural product processor and distributor with operations in over 100 countries. They aim to improve food and animal health while supporting 500 million people annually, involving 81 million tons of products and employing approximately 18,000 people. This role is focused on managing client relationships, project deliverables, and operational efficiency.
Requirements
- Bachelor’s degree in IT, Engineering, or a related field
- Advanced English fluency
- Solid experience in IT Service/Delivery Management / Project Management with Agile portfolios
- Experience driving modernization or cloud migration initiatives
- Hands-on familiarity with Azure DevOps, ServiceNow, and Power BI
- ITIL / PMP / Agile certification is a plus
- AZ-900 Certificate is desirable
- Knowledge of ITIL process
- Knowledge in Agile Methodology
- Familiarity with data visualization tools (e.g., Microsoft Power BI)
Requirements Summary
Bachelor's degree in IT/Engineering. Agile/Project Management experience. Cloud & ITIL/PMP certifications are a plus. Familiarity with Azure DevOps, ServiceNow and Power BI
