Boardroom Appointments

Service Desk Consultant

Service Desk Consultant at Boardroom Appointments, Potchefstroom. Manage incidents, customer support, asset management. Requires Grade 12, A+/N+, 1-3 years experience. PTO, 401k, visa sponsorship, 4-day week.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
Department - JobBoardly X Webflow Template
Knowledge Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2025

Service Desk Consultant required for a 6-12 month contract in Potchefstroom, South Africa. Responsibilities include incident management, customer support, knowledge base and documentation, IT asset and access management, and system monitoring and maintenance.

Requirements

  • Grade 12 / Matric certificate
  • A+ and/or N+ certification or equivalent IT support qualification
  • Minimum 1-3 years of experience in a Service Desk or IT Support environment

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

High school degree, 1-3 years of experience in Service Desk or IT Support environment, A+ and/or N+ certification or equivalent