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Bahwan Cybertek Group
Service Desk Engineer - L1 support
Join Bahwan Cybertek Group as a Service Desk Engineer in Chennai. Utilize ServiceNow for L1 support, troubleshooting, and alert monitoring. Strong communication required.
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 9, 2024
This is a full-time, 24/7 rotational-shift Service Desk Engineer position at a company in Chennai, Tamil Nadu. The role involves monitoring alerts, initiating bridge calls, escalating issues, and troubleshooting applications. Candidates should be strong communicators and comfortable managing shifts independently.
Requirements
- Excellent communication skills
- Ability to manage shift alone
- Working knowledge of ServiceNow or Jira ticketing tools
- Understanding of monitoring tools like SolarWinds, Opsgenie, Splunk
- Basic knowledge of Linux, Windows, and Networks
Requirements Summary
Good communication skills are needed. Ability to work independently and with colleagues. Understanding of relevant tools
