.svg)
Peraton
Service Desk Supervisor
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 28, 2025
Peraton is seeking a Service Desk Supervisor in San Antonio, TX. The role focuses on supervising desktop support staff to exceed service objectives, ensuring compliance to policies and procedures, and maintaining a positive team environment. The supervisor will also manage incidents, escalate problems, and participate in change management activities.
Requirements
- U.S. Citizenship
- Ability to obtain DoD Security Clearance (ADP II Public Trust)
- ITIL 4 Foundations Certification
- Windows, SQL Server, PowerShell, and Office applications experience
- Experience with ServiceNow
- Strong analytical and problem-solving skills
- Experience leading and developing personnel
Requirements Summary
6+ years experience. US citizenship & ability to obtain DoD clearance (ADP II). ITIL 4 Foundation certification and Windows, SQL Server, Office, ServiceNow experience required
Apply now
San Antonio
|
Texas
United States
Senior
In-Person
Full Time
66000-106000 USD/year
