Service Management and Transformation Leader

Louis Dreyfus Company is seeking a Service Management and Transformation Leader to drive the evolution of their Global Business Services (GBS) operating model. This role involves strategic initiatives focusing on service management, process transformation, organizational change, digital enablement, and knowledge management. The position is pivotal in delivering end-to-end process standardization, fostering business partnerships, and managing migrations across the enterprise.

Requirements

• Design and implement a global service management framework.
• Lead the harmonization of core and enabling processes.
• Establish and maintain strong relationships with business units.
• Own the global migrations roadmap.
• Develop and maintain a robust knowledge management framework.
• Lead change management initiatives.

Benefits

• Annual paid leave
• Flexible working hours
• Food vouchers
• Transportation allowance
• Medical & dental insurance
• Life insurance
• Sports card
• Learning & development opportunities
• Performance evaluation plans
• Social clubs & wellbeing initiatives
• Team building & social events
• Employee Referral Program