Service Management Manager (Remote in US)

Join Gainwell as a Service Management Manager and lead the implementation, administration, and continuous enhancement of our ServiceNow platform. This role requires a deep understanding of ITIL and Agile frameworks and best practices.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 10 years of experience in ServiceNow administration and management.
• ITIL v4 Foundation certification required; additional ITIL certifications are a plus.

Benefits

• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• Flexible vacation policy after ninety (90) calendar days of employment.