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Körber Group
Service Management Specialist
Service Management Specialist at Körber Group (Pécs). ITIL & ServiceNow expertise required. Develop ITSM processes, support operations. 2+ yrs exp. Competitive pay, 25+ days PTO, flexible work.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
January 16, 2023
We are looking for a Service Management Specialist to join our team at Körber OneIT. The ideal candidate will have experience in ITSM processes, service management tools, and project management. The role involves developing, implementing, and operating ITIL-based processes, as well as providing support to the One IT Service Support organization.
Requirements
- At least 2 years of professional experience in support or consulting on ITSM processes according to ITIL
- Experience with service management tools such as ServiceNow
- Methodological reliability in the recording and design of work processes
- Experience in managing projects in the area of operations and service
- Presentation strength and conceptual way of working
- Ability to work in a team, strong communication skills and hands-on mentality
Benefits
- Competitive reward package
- Regular company events
- Sports clubs
- Nursery, kindergarten, elementary school, summer camp benefits
- At least yearly 25 days of holiday for everyone
- Up to a multiple of the monthly basic salary in the form of bonuses
- Home office, flexible working, training, international environment
Requirements Summary
2+ years of experience in ITSM processes, service management tools, and project management
