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Körber Group
Service Management Specialist
Service Management Specialist at Körber Group (Pécs). Develop ITIL processes, manage ServiceNow platform, support IT operations. 2+ yrs ITSM experience required. Competitive benefits, flexible work.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
January 16, 2023
We are looking for a Service Management Specialist to develop, implement, and operate ITIL-based processes, provide support to the One IT Service Support organization, and ensure the procedural and functional integrity of the IT service and IT process management landscape.
Requirements
- At least 2 years of professional experience in support or consulting on ITSM processes according to ITIL
- Experience with service management tools such as ServiceNow
- Methodological reliability in the recording and design of work processes
- Experience in managing projects in the area of operations and service
- Presentation strength and conceptual way of working
- Ability to work in a team, strong communication skills and hands-on mentality
Benefits
- Competitive reward package
- Regular company events
- Sports clubs
- Nursery, kindergarten, elementary school, summer camp benefits
- At least yearly 25 days of holiday for everyone
- Up to a multiple of the monthly basic salary in the form of bonuses
- Home office, flexible working, training, international environment, and you can bring your dog too!
- 100% renewable electricity, e-car charging park, digital factory
Requirements Summary
At least 2 years of experience in support or consulting on ITSM processes, experience with ServiceNow, methodological reliability, and project management skills
