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WTW
Service Manager
Service Manager at WTW, Mumbai: Lead complex operations using ServiceNow. Requires 10-15 years in finance, ITIL/PMP cert preferred. Strong analytical skills needed.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 7, 2025
This is a full-time position for a Service Manager in the financial industry, requiring 10-15 years of experience. The role involves complex international operations, reporting software, ITIL/PMP certification (preferred), and a hands-on approach to problem-solving and strategic influence. The ideal candidate will be independent, creative, and analytical.
Requirements
- 10-15 years’ experience in a similar role within the financial industry
- Familiarity with reporting software, ITSM tools like ServiceNow
- Strong analytical skills, especially in the insurance industry
- ITIL and/or PMP certified (preferred)
Requirements Summary
10-15 years experience in finance, ITIL/PMP cert (preferred). Strong analytical & problem-solving skills, especially in insurance
