Service Manager AI&DATA

Service Manager in the AI & Data field, responsible for guiding the delivery of Application Management services for AI&Data solutions on modern cloud-based Data Platform for prestigious companies with global operations.

Requirements

• Bachelor's degree in STEM
• Solid experience in managing and delivering Application Maintenance services in the AI & Data field in structured client companies, with global operations
• Good knowledge of ITIL practices and IT service management methodologies
• Proven experience in managing and delivering IT services with SLA in international contexts, with distributed teams onshore and offshore
• Proven experience on Azure Cloud solutions
• Good knowledge of Data Analytics, Business Intelligence products (Databricks, MS Power BI, Informatica IPaaS)
• Good knowledge of IT service management tools (e.g. ServiceNow, Jira, Remedy, etc.)
• Good written and spoken Italian and English language skills (B2, C1, C2)
• Excellent communication and relational skills, necessary to work in teams and interact with various stakeholders

Benefits

• Learning and Development: over 50 hours per year for each person
• Career Progression: only in the last 12 months, 65% of EY employees have been recognized with a career advancement
• Salary and Benefits: with a wide range of corporate agreements, from the gym to shopping, to free telemedicine and psychological support services
• Mobility and international opportunities, including the possibility of working abroad for up to 20 days without being on assignment
• Flexible work without central pre-set days