Service Manager (m/w/d)

This Service Manager role is responsible for efficient, timely, and high-quality technical service tasks such as software updates, inspections, and maintenance. The position ensures customer solution stability and satisfaction, contributing to both IT and accounting/sales accuracy. This is a full-time, permanent position based in Frankfurt.

Requirements

• Coordinate technical customer onboarding.
• Plan and maintain maintenance schedules and software updates.
• Create, document, and track maintenance schedules.
• Ensure adherence to safety, compliance, and CRITICAL security procedures.
• Prepare and deliver results from maintenance.
• Fluent German and English communication skills
• Proficient MS Office skills

Benefits

• Development opportunities
• Salaries subsidy
• Corporate Benefits Program access
• Tax-free expense allowance
• Monthly salary subsidy